This Privacy Policy describes how Family Blueprint, Inc. ("Family Blueprint," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile applications, products, and services (collectively, the "Services"). This Privacy Policy applies to all current and future Blueprint-branded websites, tools, products, and services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY.
Information We Collect
We collect information about you in the following categories:
1.1 Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, password, and other contact information.
Profile Information: Information you provide in your user profile, such as your address, phone number, date of birth, family information, and other demographic information.
Document Generation Information: Information you provide through questionnaires, forms, and workflows to generate documents, including personal, family, financial, and property information.
Payment Information: Credit card numbers, billing addresses, and other payment details when you make a purchase. We use payment processors who collect and process payment information directly.
Communications: Information you provide when you contact us for customer support, provide feedback, or otherwise communicate with us.
1.2 Information We Collect Automatically
Usage Information: Information about how you use the Services, including pages visited, features used, actions taken, time spent, and referring websites.
Device Information: Information about the device you use to access the Services, including device type, operating system, browser type, IP address, and device identifiers.
Location Information: General location information based on your IP address.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in Section 4 below.
1.3 Information from Third Parties
Service Providers: Information from third-party service providers who help us operate the Services.
Business Partners: Information from business partners with whom we offer co-branded services or engage in joint marketing activities.
Public Sources: Information from publicly available sources, such as public records or social media platforms, in accordance with applicable law.
How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing and Improving the Services
To provide, maintain, and improve the Services
To process and fulfill your requests, including document generation and delivery
To personalize your experience with the Services
To develop new products, services, and features
To conduct research and analytics to improve the Services
2.2 Communications
To communicate with you about the Services, including updates, security alerts, and support messages
To respond to your comments, questions, and requests
To provide customer service and technical support
To send you marketing communications about our products and services (subject to your preferences)
2.3 Legal and Security
To protect the security and integrity of the Services
To detect, prevent, and address fraud, unauthorized access, and other illegal activities
To comply with legal obligations and enforce our terms and policies
To establish, exercise, or defend legal claims
How We Share Your Information
We may share your information in the following circumstances:
3.1 With Your Consent
We may share your information when you direct us to do so or otherwise provide your consent.
3.2 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
Cloud storage providers
Payment processors
Email and communication providers
Analytics providers
Customer support providers
Marketing and advertising providers
3.3 Attorney Review Services
If you purchase optional attorney review services, we will share your information, including any documents generated through the Services, with Van Aman Law, PLLC, the independent Florida law firm that provides these services. This information sharing is necessary to facilitate the attorney review you have requested. Van Aman Law's use of your information is governed by their separate privacy policy and any attorney-client relationship that may be established.
3.4 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
3.5 Legal Requirements
We may disclose your information if we reasonably believe disclosure is necessary to:
Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of Family Blueprint, our users, or the public
Detect, prevent, or address fraud, security, or technical issues
Enforce our Terms of Service, including investigating potential violations
3.6 Aggregated or De-identified Information
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes including developing new products and services, improving the Services, and understanding how the Services are used.
Cookies and Similar Technologies
4.1 Types of Technologies Used
We and our service providers use various technologies to collect information automatically when you use the Services, including:
Cookies: Small data files stored on your device that help us improve the Services and your experience.
Web Beacons: Electronic images that help deliver cookies, count visits, and understand usage patterns.
Analytics Tools: Tools that collect information about how you use the Services.
4.2 How We Use These Technologies
We use these technologies to:
Remember your preferences and settings
Understand how you use the Services
Improve the Services and develop new features
Provide personalized content and recommendations
Measure the effectiveness of our marketing campaigns
Detect and prevent fraud and security risks
4.3 Your Choices
Most web browsers are set to accept cookies by default. You can usually change your browser settings to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of the Services.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, use, and modification. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any access to or use of your account.
Data Retention
We retain your information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will securely delete or anonymize it. The criteria used to determine our retention periods include the nature of the information, the purpose for which it was collected, legal requirements, and operational needs.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
7.1 Access and Correction
You may access and update certain information through your account settings. You may also contact us to request access to or correction of your information.
7.2 Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these communications or by contacting us.
7.3 Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret these signals, our Services do not currently respond to browser Do Not Track signals.
7.4 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including:
The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (note that we do not sell your personal information as defined by the CCPA)
The right to non-discrimination for exercising your rights
To exercise these rights, please contact us using the information provided in Section 11.
7.5 Other State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws. Please contact us to learn more about these rights and how to exercise them.
Children's Privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected personal information from a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, through the Services, or as otherwise required by applicable law. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.
International Data Transfers
We are based in the United States and process information on servers located in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. By using the Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those of your country.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Family Blueprint, Inc.
400 N. Ashley Dr., Ste. 2600
Tampa, FL 33602
Email: support@familyblueprint.com
Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles